Shipping & Digital Delivery Policy

1. Digital Products Only

All products sold by InkCloud are delivered electronically. No physical shipping is required, and no physical shipping fees apply.

2. Delivery Method

Your purchase will be supplied through the method specified on the product page or at checkout, such as a download link, email, or customer-account access.

Delivery begins after successful payment confirmation and any necessary order verification.

3. Delivery Time

Expected delivery time: [Enter the actual delivery timeframe].

Any product-specific delivery timeframe will be displayed before purchase. If a delay occurs, contact achakir675@gmail.com for assistance.

4. Missing Delivery

If you have not received your product within the stated timeframe:

  • Check your spam or junk folder.
  • Confirm that your purchase email address is correct.
  • Check your customer account if account downloads are available.
  • Contact us with your order number.

5. Access and Compatibility

File formats, software requirements, device limits, geographical restrictions, and download expiry periods, where applicable, are stated in the product listing or delivery instructions.

Do not assume that access is permanent unless the offer expressly includes it. Save a backup where permitted by the product licence.

6. Delivery Problems

If we cannot supply your product as agreed, we will provide an appropriate remedy under our Refund & Return Policy and applicable law.

Contact: achakir675@gmail.com.