Terms of service
These terms apply to purchases made through inkloud.shop, operated by [INKCLOUD], trading as InkCloud.
Digital products
InkCloud sells ebooks delivered electronically. No physical book will be shipped.
The product page identifies the ebook’s content, language, file format, and any relevant compatibility or access restrictions. Please review these details before purchasing.
Orders and payment
Prices, currency, applicable taxes, and any additional charges are shown before you complete your purchase.
Payment must be successfully processed before delivery begins. Available payment methods appear at checkout. Please provide accurate billing and contact information.
If we cannot fulfil a paid order, we will notify you and refund the amount due.
Delivery and access
Your ebook download link will be sent to your email address immediately after successful payment. Please check your inbox and spam folder.
Any download limits, expiry dates, or account requirements will be disclosed before purchase. See our Shipping Policy for delivery assistance.
Personal-use licence
Unless the product page expressly states otherwise, your purchase grants you a personal, non-exclusive, non-transferable licence to download and read the ebook for non-commercial use.
You may not resell, redistribute, share the file publicly, upload it to another website, or otherwise commercially exploit it without the rights holder’s permission, except where permitted by law.
Copyright
All intellectual property rights remain with the relevant authors, publishers, or other rights holders. Purchasing an ebook does not transfer copyright or ownership of the content.
Refunds
Our Return and Refund Policy applies to every purchase. We do not offer change-of-mind refunds after access or download, except where required by law.
Nothing in these terms removes mandatory consumer rights or automatically waives a statutory withdrawal right.
Technical issues
If your ebook is missing, damaged, or inaccessible, contact [Support email] with your order number. We will investigate and provide assistance or an applicable legal remedy.
Liability and governing law
Nothing in these terms excludes liability or rights that cannot legally be excluded.
These terms are governed by the laws of [Country/jurisdiction], without depriving consumers of mandatory protections applicable in their country of residence.
Complaints may be sent to achakir675@gmail.com
[Add any dispute-resolution information required for your business and jurisdiction.]