Refund policy

Last updated: [21/09/2026]

InkCloud, available at inkloud.shop, sells digital ebooks. No physical items are shipped or returned.

All sales are final after the ebook has been accessed or downloaded. We do not accept change-of-mind refunds, returns, or exchanges after access or download, except where required by applicable law.

Please check the ebook’s description, language, format, and device compatibility before placing your order.

This policy does not affect your statutory rights if an ebook is defective, not delivered, or materially different from its description. Depending on applicable law, you may be entitled to a correction, replacement, price reduction, or refund.

Where a statutory withdrawal period applies, you lose that right only when the applicable legal requirements have been satisfied, including any required express consent, acknowledgement, and confirmation.

If you receive an incorrect or corrupted file, cannot access your purchase, or notice a duplicate charge, contact us at [Support email] with your order number and details of the issue. We will investigate and provide assistance or any remedy required by law.